BEGAE 182 Solved paper DEC 2020

BEGAE-182: English Communication Skills

Assignment Answers

Section I: Short Answers (5 Marks Each)

1. Barriers to Communication and How to Remove Them

Barriers include physical, psychological, linguistic, and cultural issues. These can be removed by using clear language, active listening, proper feedback, and understanding the audience's background.

2. Advantages of Non-verbal Communication

It expresses emotions effectively, complements verbal messages, builds trust, and helps in language barrier situations. Examples: nodding, smiling, eye contact.

3. Structuring an Effective Presentation

Include an introduction, body, and conclusion. Use simple language, visuals, practice well, and maintain audience engagement throughout.

4. Homophones and Homographs

Homophones: Same sound, different meanings/spellings (e.g., "flour"/"flower"). Homographs: Same spelling, different meanings/pronunciations (e.g., "lead").

5. Gender-Neutral Language in Letters

Use "they" or job titles instead of "he/she". Replace "Sir/Madam" with "To Whom It May Concern" or relevant job titles to be inclusive.

6. Schemata and Their Role in Reading

Schemata are mental frameworks. They help link new information to prior knowledge, enhancing reading comprehension and recall.

Section II: Dialogue (10 Marks)

Senior: Welcome to our team! I'm glad you're here.
New Recruit: Thank you! I’m excited to begin.
Senior: Your role is to assist in data analysis and weekly reports.
New Recruit: Will I use any specific software?
Senior: Yes, Excel and our CRM tool.
New Recruit: Who do I report to?
Senior: Ms. Sharma, the project manager.
New Recruit: Is there training?
Senior: Yes, starting tomorrow.
New Recruit: What’s the schedule?
Senior: 9 to 5, Monday to Friday.

Section III: Formal Letter of Acceptance (10 Marks)

To The Head, XYZ Research Organisation, New Delhi – 110001 Date: [Insert Date] Subject: Acceptance of the Job Offer for Research Assistant Dear Sir/Madam, I am writing to formally accept the offer for the position of Research Assistant at your esteemed organisation. I am grateful for the opportunity and excited to contribute to the ongoing research projects. I assure you of my dedication and enthusiasm in fulfilling the responsibilities assigned to me. Kindly inform me about the joining formalities and the date of commencement. Thank you once again for this opportunity. Yours sincerely, [Your Full Name] [Contact Information]

Section IV: Characteristics of Conversation (10 Marks)

Conversations are interactive, informal, and spontaneous with turn-taking and feedback. They differ from speeches, which are one-way, pre-planned, and formal. Conversations build mutual understanding and adapt to context and participants.